Step 1 - Go to the exemption section
- In https://console.didomi.io/, go to the "compliance report" section (left menu)
- Click on the three dots next to the property containing the tracker you want to exempt, and then select "Manage Tracker Policy"
You will be redirected to a new page where all the trackers found in the last report and all the trackers previously configured will appear.
Step 2 - Exempt
Select one or more trackers you would like to exempt, by ticking the box to the left of their name.
An "exempted tracker" is a web tracker that doesn't require user consent because it's necessary for essential website functions like security or session management.
When clicking on the blue button "Exempt tracker" at the bottom of the page, you will be prompted with a screen to edit the exemption settings of the selected tracker(s).
In order to exempt a tracker an exemption category must be set. The exemption can be one of:
- User choice storage
- Authentication
- Shopping basket storage
- Personalization
- Load balancing
- Audience measurement
Once you have selected the correct exemption category, you can save.
NB : Once a tracker policy is configured for one property, the same tracker settings can be applied to other properties.
You need to click on the 3 dots on the top of the table and then click on "apply to other properties".
You will then be prompted with a selectable list of all the properties available to your organisation.
Once you have selected all the properties where you want to exempt the same trackers, click on "Confirm". The tracker settings will automatically be applied to the selected properties.
Step 3 - See results
The exemption status will appear in your report, in the Trackers table, under the last column.
These trackers will remain visible in the "compliance issues," but the "exemption: yes" tag will make it clear that the alert can be safely ignored.