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New choice vs Updated choice

Access Type: Analytics - Viewer
Premium Feature: Preference Management Platform

When viewing the Preferences selection RAW dashboard, your organization can view the total number of new choices and updated choices made for your preferences widgets across your selected periodization. 

Metric Description
New Choices Total number of preference submissions made by end-users where a preference record was not found for the specific preferences widget
Update Choices Total number of preferences submissions made by end-users where a preference record was found for the specific preferences widget.

Both of these metrics are tied to the end-user's preferences record in regards to a particular preferences widget. When an end-user submits the preferences selections, each preference and purpose will have a record of previous and current choices.

New choices do not necessarily equate to new end-users. If an end-user is either entirely new to your platform or you have replaced your preferences widget on your domain, there will be no record of the previous choices made by the end-user so all choices will be counted as a new choice

If your organization adds a new purpose or preference to your preferences widget and the end-user subsequently resurfaces the preferences widget, makes selection for the additions, and resubmits their preferences selection then those choices will be counted as an updated choice since the end-user has a preferences record in regards to the preferences widget.