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Configure the behavior of legitimate interest when the user disagrees

Our console now allows you to choose how legitimate interest is affected when a user disagrees. 

This means that you now have the option to activate or deactivate legitimate interest when a user disagrees from the first view of the notice.

 

In order to do this, follow these steps:

First of all, go to your consent notice in the Didomi console. (1)

Then, click on the fourth step “BEHAVIOR”. (2)

Didomi Compliance Console et 6 pages de plus - Personnel – Microsoft_ Edge 2021-06-22 at 6.08.37 PM

Then, go to the section “Legitimate Interest”. You can select one option, both or none, depending on how you want the legitimate interest legal basis to behave.

Didomi recommends to deactivate legitimate interest from the moment a user disagrees.

 

⚠️ In order to deactivate legitimate interest from the moment a user disagrees, none of the two options should be selected.  

 

With the first option, if a user disagrees on the first view of the notice, only consent will be refused, so all vendors and purposes based on legitimate interest will be kept enabled. 

To disable legitimate interest, the user will have to do it in the preference view.

With the second option, if the user disagrees to all on the second view of the notice (preference view), only consent will be refused, so all vendors and purposes based on legitimate interest will be kept enabled. 

To disable legitimate interest, the user will have to make specific choices for the vendors and purposes.