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Optimize consent notice to improve consent rates

In this article, you will discover how to enhance your banner's opt-in rate and performance.

In this article, we provide a brief overview of findings across Didomi clients that your organization can leverage in its own consent notices to improve consent rates.

  • Consent rate calculation
  • Consent notice format
  • Consent rate performance based on options to refuse consent
  • Recommendations

Review the Didomi Data privacy benchmark 2025 resource for even more insights on trends and performance.

Consent rate calculation

Didomi considers consent as an end-user who accepts at least one purpose or vendor associated with the consent notice on your website/app.

The consent rate is the percentage of end-users who have given consent (opt-in) over all the users that have replied with a choice (opt-in or opt-out) to the consent notice. That is, when an end-user made a choice in a consent notice, what percentage of those choices were opt-ins.

The formula Didomi utilizes to calculate consent rate is: Consent rate =(opt-ins / total choices) * 100

Note: Consent rate is different than opt-in rate. Click here to learn more.

Consent notice format

The centered pop-up format consent notice was the most popular format used by Didomi clients and also had the highest consent rate. This format interrupts the end-users interaction with the website/app until an action is taken.

While other consent notice formats (footer, header) have similar consent rates, the volume of end-users who did not interact with the consent notice (no choice rate) increased considerably since they were allowed to browse the website without making a consent choice.

Consent rate performance based on options to refuse consent

In the table below please find how refusal options presented in consent notices impacted consent rates:

Refusal option Consent rate
No refusal option

90.4%

Link only

79.8%

Button only 74.7%
Cross only 62.5%
Button and cross 56.5%

While the above represent the reality of the market, it does not necessarily correlate to good privacy and compliance practices. Please make sure to always consider compliance with applicable laws when configuring your consent notice

Recommendations

In this list below please find some common recommendations your organization can implement to improve your consent notices:

  •  A title on your consent notice, such as "Privacy is our priority".
  •  Match the style, font and content of your banner to your website.
  •  Grouping purposes into (user-friendly) categories facilitates granular choices.
  •  Didomi cross-device feature can be useful for sharing consent across different websites and apps, whether on the same or different devices. This improves both your organization's monetization and consent rate, because your organization does not have to ask the same end-user for consent multiple times.
  •  For detailed guidance and more advanced techniques, you can refer to the Didomi Developer Documentation on Performance.